📦 Returns
We accept returns under the following conditions:
- You may request a return within 7 days of receiving your item.
- The item must be unused, in its original packaging, and in resellable condition.
- A valid proof of purchase (order ID or invoice) is required.
Non-returnable items:
- Personal care products (e.g., toothbrushes, cups, feeding items) for hygiene reasons.
- Items damaged due to misuse or improper handling.
To request a return, please email us at support@spykids.shop with your order details and reason for return.
💰 Refunds
- Once we receive and inspect your returned item, we will notify you about the status of your refund.
- If approved, your refund will be processed to your original payment method within 5–7 business days.
- Shipping charges (if any) are non-refundable.
🔄 Replacements
We offer replacements for:
- Items that arrive damaged
- Wrong products shipped
Please share images/videos within 48 hours of delivery to initiate the replacement process.
📌 Late or Missing Refunds
If you haven’t received your refund:
- First, check your bank or credit card statement again.
- Contact your payment provider — it may take some time before your refund is officially posted.
- Still no refund? Reach out to us at support@spykids.shop.
👨💼 Ownership Disclosure
This website, spykids.shop, is owned and operated by Nigam India Innovations. All transactions, policies, and services are governed under this entity